Job Location: Brooklyn, NY 11201 (Onsite)
Note: Candidates must have prior State, City, or Federal experience.
• Each candidate must submit a government-issued ID (Driver’s License or Passport) and provide three professional references (names, official emails, and phone numbers).
The City of New York – Department of Education (DOE) is seeking a Technical Writer to support documentation efforts for various technology and procurement projects. This role involves translating complex technical content into clear and concise documentation for both technical and non-technical stakeholders. The ideal candidate has experience working in public sector environments, excellent writing skills, and the ability to collaborate across cross-functional teams.
• Technical Writing & Documentation – Transform complex business, functional, and technical information into clear documentation for contracts, procurement, systems, and internal knowledge bases.
• Stakeholder Communication – Collaborate with business units, technology teams, and external partners to gather and clarify requirements.
• Analysis & Information Synthesis – Interpret, reconcile, and organize information from multiple sources to ensure consistency and compliance.
• Standards & Compliance – Ensure documentation aligns with DOE and regulatory requirements, version control practices, and accessibility guidelines.
• Tool Proficiency – Utilize Microsoft Office Suite and diagramming tools to produce and manage documentation effectively.
• Gather, review, and document functional and technical requirements from stakeholders.
• Edit and synthesize information from various documents into contracting and procurement materials.
• Analyze high-level and low-level data to extract core business needs and translate them accurately.
• Act as liaison between technical and business teams, ensuring mutual understanding of requirements.
• Maintain document version control and ensure accessibility and compliance with DOE standards.
• Support the creation of internal knowledge portals and document repositories.
• Work with cross-functional teams to meet project deadlines, even amid ambiguity or changing priorities.
Skill
Experience (Years)
5+
5+
5+
Required
Communication & Presentation Skills Required
Required
Required
Required
• Minimum 5+ years of experience in technical writing or business analysis
• Minimum 5+ years of experience with Microsoft Office tools
• Minimum 5+ years of experience in IT, software, or related industries
• Experience in public sector, government, or education technology projects
• Excellent oral and written communication skills
• Ability to present technical content to non-technical stakeholders
• Strong attention to detail and process-driven documentation skills
• Bachelor's degree in Computer Science or a related field
• Updated Résumé
• Government-issued ID (Driver’s License or Passport)
• Three professional references (Names, official emails, phone numbers)
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