Job Description

Responsible for staffing and scheduling of volunteer for the Volunteer Services Department to support the Manager or Volunteer Services as needed.

• 8:00 am – 4:30 pm
• Monday – Friday | No weekends or major holidays

Responsibilities:

• Primary Duties:
  • Recruits, interviews, provides orientation, and schedules all adult and student volunteers.
  • Ensures compliance of volunteer files.
  • Maintains current records for all volunteers.
  • Assists in developing volunteer assignment descriptions for all positions.
  • Schedules and plans group orientations and in-service trainings.
  • Maintains high volunteer morale through appreciation and recognition events.
  • Coordinates monthly schedules and secures substitutes or permanent replacements as needed.
  • Updates volunteer information in the database.
  • Recruits active volunteers for special projects.
  • Promotes a spirit of community throughout the hospital to attract and retain qualified volunteers.
  • Delivers daily mail, cards, and flowers to patient rooms; distributes magazines and circulars to public areas and waiting rooms.
  • Develops and manages relationships with department clinical managers to ensure timely fulfillment of volunteer needs.
  • Proficient in Microsoft Office programs (e.g., Word, Excel, PowerPoint).
  • Manages the Co-op program in collaboration with surrounding area high schools.
• Secondary Duties:
  • Assists the Volunteer Services Manager with special projects and community awareness programs.
  • Serves on ancillary committees that utilize volunteers.
  • Supports the Volunteer Services Manager in presentations to departments and/or management.
• Human Relations / Contact and Communications:
  • Daily interaction with employees, volunteers, and the general public.
  • Requires excellent communication and presentation skills.
  • Emphasizes diversity and age-specific needs of volunteer populations, including visual, communication, and hearing considerations.

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