Job Description

If you’re a mortgage professional who loves talking with clients but doesn’t want the pressure of chasing your own career, this might be the perfect fit. I’m looking for someone who thrives on teamwork, enjoys helping people get mortgage-ready, and wants to be part of a high-performing, supportive team. This is a stable salary position plus bonuses, where you get to focus on what you’re great at, without ever having to go out and generate new leads. You’ll work alongside leaders who will help grow your skill set and your career. If that sounds like you, this is who I’m looking for to be part of my team. Responsibilities:

• Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
• Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
• Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
• Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Screen and make calls, book appointments and provide administrative support as needed
• Onboards and manages ALL new leads. Figure income and run pricing to get the client ready to be pre-approved
• Handles pre-qualification, pre-approval, and pipeline, runs DU/LP
• Must have broker channel experience

Qualifications:

• Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
• Having an NMLS license is not required, but is preferred
• High school diploma or equivalent required. College degree in finance or banking preferred
• 2-3 years of professional office environment and administration or mortgage experience preferred
• Highly motivated and goal-oriented with excellent customer service and communication skills

About Company: At Neely Lending Group, we understand that choosing a mortgage lender can be a daunting task. We pride ourselves on being a preferred lender. Our commitment to providing exceptional customer service is surpassed only by our dedication to offering competitive mortgage solutions for both first-time homeowners and seasoned real estate investors. Our highly skilled mortgage brokers can guide you through the complex mortgage process with ease. If you're looking to buy a home or refinance your existing mortgage, our team located in the Nashville, TN area is here to help.

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