Email Support Agent Job at Erie Neighborhood House, United States

a0ZnRzNzTzdwdjdSUlU0eU5aYWVMNjdGV3c9PQ==
  • Erie Neighborhood House
  • United States

Job Description

Erie Neighborhood House is a social services nonprofit in Chicago, and we offer the most comprehensive support immigrant and low-income families need to thrive.

The Role

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Ideal Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the the Not for profit Sector industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong team player who can manage multiple stakeholders
  • You are a self-starter and demonstrate a high level of resilience
  • You pay strong attention to detail and deliver work that is of a high standard

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Opportunity to make a positive impact
  • Fantastic work culture

Job Tags

Full time,

Similar Jobs

Oracle

Lead senior principal consultant - oracle cloud product development product Job at Oracle

 ...Job Description As the PLM Lead within Oracle Consulting, you will serve as the functional and solutioning authority for Oracle...  ...will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender... 

Activate Talent

Marketing Copywriter Job at Activate Talent

 ...Location: Remote (Pacific Time Zone)Job Summary: We are seeking a talented and dynamic Creative Writer to join our team. This role is essential for ideating, scripting, and overseeing the production of high-quality advertisements and marketing content. The ideal... 

National Service Bureau

Call Center Representative Job at National Service Bureau

 ...commission ($65,000-110,000 OTE)~Hybrid schedule of work from home and in-office days~Paid Vacation, Holidays, and Sick Time...  ...Friday scheduleNational Service Bureau (NSB) is looking for Call Center Representatives to join our growing team with offices in Bothell... 

Complete Staffing LLC

Data Entry Clerk Job at Complete Staffing LLC

 ...Data Entry Clerk needed for busy industrial office. Must be able to accurately input data into databases, spreadsheets, and internal systems. review and verify data for errors or inconsistencies. Ensure data integrity and compliance with company standards. retrieve data... 

Business Integra LLC

RN- Outpatient Clinic Job at Business Integra LLC

 ...Job Title: Registered Nurse (RN) Outpatient Clinic Job Type: 13 weeks contract with possible extension Shift: Day 5x8-Hour (08:00 - 16:30) Summary: Provide nursing care to patients in an outpatient setting by performing assessments, administering treatments...